Engine Specialists | Servicing and Repairs | Brisbane
EUROPEAN VEHICLE SERVICING
EUROPEAN VEHICLE SERVICING
The Torque Team. Your premium independent European mechanic in Mansfield: So, why are we the best mechanics for your European car?
WE KNOW HOW TO LOOK AFTER YOUR EUROPEAN CAR: European cars need special attention. They have distinctive servicing and diagnostic procedures and unique oil and coolant needs. And we have the information we need to do the job right! Through our AutoData subscription we have access to every servicing schedule and specification for every major European brand. And if we need more, we have direct access to the factory service and technical manuals for Audi, Volkswagen, Skoda, Seat, BMW and Mercedes-Benz.
GOLD STANDARD LOG BOOK SERVICING: No shortcuts! Maintain your new car warranty with confidence! We carry out every check, change and adjustment specified by your vehicle’s manufacturer. All our oils and fluids meet or exceed manufacturer’s specifications. And to top it all off, you’ll receive a written report signed by the mechanic who did your service.
ONLY PREMIUM BRANDS: European vehicles really do need top quality fluids, filters and other parts to keep them at their best. So, we only use German made Liqui Moly oils, OE quality Mahle Original filters, fully imported German Vaico coolants and Bosch spark plugs in every European service. Prefer genuine parts? Just let us know when you book and we’ll buy them in especially for your service.
LATEST TECHNOLOGY: Our diagnostic equipment provides us with FACTORY LEVEL coverage for every major European manufacturer with over 4.9 million codes, tests, tips and data for 1981 to current year models.
WE’RE NOT JUST TALK: We back all our work with a 12 month/20,000 km warranty.
GOT A QUESTION? Speak directly to the mechanic who worked on your car. Just ask when you call or visit.
European Vehicle Servicing Questions and Answers
Will using an independent mechanic void my new vehicle warranty?
No. As long as your vehicle is serviced according to the manufacturer’s specifications at each service interval, then your covered. Here’s what trusted consumer advocate Choice has to say:
How to keep your manufacturer’s warranty intact:
Shop around for the best servicing deal and stick with a trusted mechanic. You don’t have to go to an authorised dealer to keep the manufacturer’s warranty intact.
Service your car in line with the schedule and specifications in the owner’s manual or warranty logbook.
Ask that quality parts be used for servicing (the parts don’t have to be genuine to keep the warranty intact). Ask for an itemised account for the labour conducted and parts installed. If there’s a problem with the parts used, the repairer or part manufacturer will be responsible.
Ask the mechanic to fill in your logbook – they don’t need an authorised dealer stamp for the warranty to be valid.
If you’re choosing not to service your car through the dealership, ensure your service centre is reputable. NSW and WA have repairers’ licensing schemes, and elsewhere, you can check to see if they’re a member of the Victorian Automobile Chamber of Commerce (VACC, in Victoria) or the Motor Traders Association in the other states.
At The Torque Team, we tick all these boxes and more! That’s why we say we can “maintain your new car warranty with confidence”. Read the complete advice from Choice here.
What is a log book service?
Modern cars are complex machines. As they age, different components and systems need attention at different times to maintain the vehicle in top condition. These times are called service intervals and they can vary by time, distance or both.
So to keep your vehicle in top condition, the manufacturer might specify that every 10,000 km or 12 months, you should change your engine oil and filter; every 20,000 km or 24 months you should change your air filter and fuel filter and every 40,000 km or 48 months, you should change your engine coolant and brake fluid. These specifications are then consolidated into a log book service schedule. Using this as an example, we’d get the following:
10,000 km or 12 month log book service: engine oil and filter.
20,000 km or 24 month log book service: engine oil and filter, air filter and fuel filter.
30,000 km or 36 month log book service: Just an engine oil and filter again.
40,000 km or 48 month log book service: Engine oil and filter, air and fuel filter, engine coolant and brake fluid.
Of course, a complete log book service is much more involved than this, but this gives you an idea of how sticking to a log book servicing schedule can maintain your vehicle in top condition for many, many years.
Why do some services cost more than others?
As you can see from the example above, some services are quite minor. The smaller ones may only take a little over an hour and need only a few litres of engine oil and an oil filter. On the other hand, some major services can take up to four or more hours, require replacing four of five different fluids and three or four filters. If you’re unsure, just ask. We’re happy to give you an up-front quote for every service.
My European vehicle is old. Do I still need log book services?
Yes! Definitively yes! Following the manufacturer’s service schedule will ensure that all the required changes, checks and adjustments are carried out when they’re needed. This helps prevent maintenance related problems from occurring in the first place, and allows non-maintenance related issues to be detected and corrected before they turn into big problems. We have customers with very high milage diesels, and they are still perfectly drivable and reliable, simply because they are properly maintained through regular log book servicing.
Will regular servicing guarantee trouble-free driving?
Unfortunately, no. There are many, many components for which no service interval is specified and for which there simply isn’t an inexpensive way to determine serviceability. Things like engine sensors, wheel speed sensors and some fuel system components fall into this category. Therefore, these components essentially become replace on failure. So, if you think something’s wrong with your vehicle, or you have that funny little engine light on the dash, get us to check it out as soon as possible before a little issue turns into a big problem.