Engine Specialists | Servicing and Repairs | Brisbane
LOG BOOK SERVICING
LOG BOOK SERVICING
The Torque Team. Your premium independent mechanic in Mansfield: So, what makes us the best?
No shortcuts! Maintain your new car warranty with confidence! We carry out every check, change and adjustment specified by your car’s manufacturer. All our oils and fluids meet or exceed manufacturer’s specifications. And to top it all off, you’ll receive a written report signed by the mechanic who did your service.
ONLY PREMIUM BRANDS: Liqui Moly oils, Ryco filters and NGK ignition produces, just to name a few. And for European cars, OE quality Mahle Original filters, Vaico coolants and Bosch spark plugs. Prefer genuine parts? Just let us know when you book and we’ll buy them in especially for your service.
LATEST TECHNOLOGY: Our diagnostic equipment provides us with FACTORY LEVEL coverage for 49 different makes with over 4.9 million codes, tests, tips and data for 1981 to current year models.
WE’RE NOT JUST TALK: We back all our work with a 12 month/20,000 km warranty.
GOT A QUESTION? Speak directly to the mechanic who worked on your car. Just ask when you call or visit.
Log Book Servicing Questions and Answers
Will using an independent mechanic void my new car warranty?
No. As long as your car is serviced according to the manufacturer’s specifications at each service interval, then your covered. Here’s what trusted consumer advocate Choice has to say:
How to keep your car manufacturer’s warranty intact:
Shop around for the best servicing deal and stick with a trusted mechanic. You don’t have to go to an authorised dealer to keep the manufacturer’s warranty intact.
Service your car in line with the schedule and specifications in the owner’s manual or warranty logbook.
Ask that quality parts be used for servicing (the parts don’t have to be genuine to keep the warranty intact). Ask for an itemised account for the labour conducted and parts installed. If there’s a problem with the parts used, the repairer or part manufacturer will be responsible.
Ask the mechanic to fill in your logbook – they don’t need an authorised dealer stamp for the warranty to be valid.
If you’re choosing not to service your car through the dealership, ensure your service centre is reputable. NSW and WA have repairers’ licensing schemes, and elsewhere, you can check to see if they’re a member of the Victorian Automobile Chamber of Commerce (VACC, in Victoria) or the Motor Traders Association in the other states.
At The Torque Team, we tick all these boxes and more! That’s why we say we can “maintain your new car warranty with confidence”. Read the complete advice from Choice here.
Why do I need to service my car?
Over time, oil and other fluids break down and can no longer do their job properly. Filters clog up and affect your car’s performance. Other parts, like spark plugs, reach the end of their service life, affecting both reliability and fuel economy. By following a manufacturer’s service schedule, fluids and components are changed out BEFORE they affect your car’s reliability and performance.
At The Torque Team, we’ve seen plenty of damaged engines. Some have overheated and been severely damaged because of blocked radiators and other engines completely ruined because the engine oil turned to sludge. Expensive failures that could have been easily prevented by regular servicing.
What is a log book service?
Modern cars are complex machines. As they age, different components and systems need attention at different times to maintain the car in top condition. These times are called service intervals and they can vary by time, distance or both.
So to keep your car in top condition, a car maker might specify that every 10,000 km or 12 months, you should change your engine oil and filter; every 20,000 km or 24 months you should change your air filter and cabin filter and every 40,000 km or 48 months, you should change your engine coolant and brake fluid. These specifications are then consolidated into a log book service schedule. Using this as an example, we’d get the following:
10,000 km or 12 month log book service: engine oil and filter.
20,000 km or 24 month log book service: engine oil and filter, air filter and cabin filter.
30,000 km or 36 month log book service: Just an engine oil and filter again.
40,000 km or 48 month log book service: Engine oil and filter, air and cabin filter, engine coolant and brake fluid.
Of course, a complete log book services in much more involved that this, but this will give you an idea of how sticking to a log book servicing schedule can maintain your car in top condition for many, many years.
Why do some services cost more than others?
As you can see from the example above, some services are quite minor. The smaller ones may only take a little over an hour and need only a few litres of engine oil and an oil filter. On the other hand, some major services can take up to four or more hours, require replacing four of five different fluids, three or four filters and a set of spark plugs. If you’re unsure, just ask. We’re happy to give you an up-front quote for every service.
My car is old. Do I still need log book services?
Yes! Definitively yes! Following the car marker’s service schedule will ensure that all the required changes, checks and adjustments are carried out when they’re needed. This helps prevent maintenance related problems from occurring in the first place, and allows non-maintenance related issues to be detected and corrected before they turn into big problems. We have customers with well over 200,000 km on their cars, and they are still perfectly drivable and reliable, simply because they are properly maintained through regular log book servicing.
Will regular servicing guarantee trouble-free driving?
Unfortunately, no. There are many, many components for which no service interval is specified and for which there simply isn’t an inexpensive way to determine serviceability. Things like engine sensors, wheel speed sensors and ignition coils fall into this category. Therefore, these components essentially become replace on failure. So, if you think something’s wrong with your car, or you have that funny little engine light on the dash, get us to check it out as soon as possible before a little issue turns into a big problem.